SHIPPING & RETURNS

SHIPMENT INFORMATION > SHIPMENT & FEES

 shipping is free in europe union  4-5 days 

Shipments to europe  will be shipped via DHL or SDA.
 

Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.
All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

USA : 6 business days, according to the final destination
Canada: 6 business days, according to the final destination
Europe – European Union – Standard Shipping: 2-6 business days, according to the final destination

Europe – Non-European Union – Express Shipping: 1-2 business days for major cities / 2-3 business days for remote areas
Latin America: 7 business days
Asia and the Middle East:7 business days
Australia and Oceania: 7 business days for major cities / 4-5 business days for remote areas
Africa: 10 business days
Russian Federation: 5business days (DHL) / approximately 10 business days (EMS Russian Post)

Please note, couriers do not make deliveries or pick-ups on the following Italian holidays:

January 1
January 6
Easter and Easter Monday
April 25
May 1
June 2
August 15
November 1
December 8
December 25
December 26

SHIPMENT INFORMATION > SHIPMENT TRACKING

When the order is shipped, Clients receive an email from www.mariannaferrara.store specifying the tracking number and a direct link to monitor the shipment status.

In the event of delays in Customs, Clients will be notified directly by the courier and/or www.mariannaferrara.store 

© 2023 by COUTURE  CZ9158084891

design and 100% made in Italy

 

Customer Service :

info@mariannaferrara.com

Press:

mariana.radova@icloud.com

couture 

Lidickà 700/19 

Brno Czech Repubblic 

via Val d'aosta 

Prato Italy 

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